At Bazaar Whimsy, your satisfaction is important to us. If something isn’t right, we’re here to make it right.
Return Eligibility
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be:
- Unused and in original condition
- Returned in its original packaging
- Accompanied by proof of purchase (receipt or order number)
Returns that do not meet these criteria may be subject to partial refunds or refusal.
Non-Returnable Items
Please note that the following items are not eligible for return:
- Clearance or final sale items
- Gift cards
- Items marked as non-returnable at checkout
- Customized or made-to-order products
- Used or damaged items not due to our error
Refunds
Once your return is received and inspected, you will receive an email confirming receipt. Approved returns will be refunded to your original payment method within 5–10 business days.
Shipping fees (if applicable) are non-refundable unless the return is due to a shipping error or damaged item.
Exchanges
We offer free replacements for items that arrive defective or damaged. To request an exchange, please contact us with photos of the issue at footcloth@bazaarwhimsy.com within 7 days of receiving your order.
Return Instructions
To initiate a return, please email us at footcloth@bazaarwhimsy.com with your order number and reason for return. If eligible, you’ll receive detailed instructions on how to return the item.
Return items should be mailed to:
Bazaar Whimsy LLC
1050 Lakes Dr, West Covina, CA 91790, USA
Customers are responsible for return shipping unless the product is defective or incorrect.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank – processing times may vary
If you’ve done all this and still haven’t received your refund, please reach out to us at footcloth@bazaarwhimsy.com.